Effective Date: 12 November 2025

At Culture Eleven, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described here.

1.Information We Collect

When you interact with our website, we may collect the following information:

Personal Information:
Name, email address, phone number, shipping address, and payment details necessary to process your orders. Payment details are processed securely through trusted payment providers; we do not store full credit card information.

Non-Personal Information:
Data such as IP address, browser type, and usage patterns to help us improve our website and user experience.

2. How We Use Your Information

We use your information to:
– Process and fulfill your orders
– Improve our website, products, and services
– Communicate with you regarding your orders, promotions, and updates (only if you opt in)
– Comply with legal obligations and resolve disputes

3. How We Protect Your Information

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we take every reasonable precaution, no online system is completely secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted third parties who help us operate our website, process payments, or deliver orders. These parties only have access to the information necessary to perform their services and are required to protect it according to this Privacy Policy.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website performance, and customize content. You can manage cookies in your browser settings, but some features may not work properly if cookies are disabled.

6. Your Rights and Choices

You have the right to:
– Access, update, or delete your personal information at any time
– Choose whether to receive marketing communications via email, SMS, or both

To exercise these rights, please contact us using the information below. We aim to respond to requests promptly.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children. If we become aware of any such data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and the updated version will take effect as of the posting date. We encourage you to review this page periodically.

10. Contact Us

Phone: +961 81 356 388
Email: info@cultureeleven.com